Review Analytics

Accessing your Review Analytics

1. Log in to your Hellopeter Portal.

2. Click Analytics.

3. Click Reviews.

Review Analytics Interface

Filtering by date

Showing results for a Custom Date Range:

Accessing the Review Tab

1. Click on the Review Tab.

The Review Tab Interface

Filtering by Review Source

• Select or unselect the checkbox next to each review source label. The graph will update

Filtering by Star Rating

• Select or unselect the checkbox next to each star rating in the Star Rating drop-down menu. The graph will update

Accessing the Average Star Rating Tab

1. Click on the Average Star Rating Tab.

The Average Star Rating Interface

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Accessing the Average Time to Reply Tab

1. Click on the Average Time to Reply Tab.

The Average Time to Reply Interface

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