Handling Your Reviews
Responding to reviews with Hellopeter’s API integration
Bringing review management together into your existing CRM With Hellopeter Business, you can now collect and respond to reviews more easily — all within your existing CRM or support system. More power in one API With our Hellopeter API, you can ...
Review Notifications
Can I get notifications about my reviews? Yes! All our business subscribers (no matter which Plan) can get email notifications about their review activity, and our Premium subscribers also get access to SMS notifications. You can manage your ...
Reporting Reviews
Why are reviews reported? Reviews are reported when it contains content that’s in breach of our content guidelines. This usually extends to reviews that fall into one or more of the following categories: Part or all of the information in the review ...
Replying to Reviews
Why should I reply to reviews? Replying to reviews is a great opportunity for your business to engage directly with your customers, and build trust. Your public replies are a way for your customers to see how your business handles good and bad ...